Website Maintenance & Support — Keep Your Website Fast, Secure, and Always Working

Your website does not stop needing attention after it launches. WordPress updates, security threats, plugin conflicts, slow load times, and broken features — all of these happen quietly, in the background, while you are focused on running your business. Our monthly maintenance and support plans handle all of it — so you never have to think about it again. From $99/month.

Keeping websites fast, secure, and performing for clients across the US 🇺🇸 · UK 🇬🇧 · Canada 🇨🇦 · Western Europe 🇪🇺 · Middle East 🌍

A Website Is Not a One-Time Project — It Is an Ongoing Asset That Needs Ongoing Care

Most business owners treat their website like a piece of furniture — bought once, put in place, and left there. But a WordPress website is not furniture. It is a living, dynamic platform that runs on software — and that software changes, degrades, and becomes vulnerable whether you pay attention to it or not.

WordPress itself releases regular updates. Every plugin on your site releases updates. Your theme releases updates. Security vulnerabilities are discovered and patched — or exploited, if you have not patched them first.

The question is not whether your website will need maintenance. The question is whether you will handle it proactively — or reactively, after something breaks.

Reactive maintenance is always more expensive, more stressful, and more damaging than proactive care. A hacked website, a crashed plugin, or a broken checkout at the wrong moment can cost far more in lost business than a monthly maintenance plan ever would.

What Happens to a WordPress Website Without Regular Maintenance

This is not a hypothetical. These are the real consequences of leaving a WordPress website without regular care — and we fix all of them regularly for clients who come to us after something has already gone wrong.

01

Security Vulnerabilities

Outdated WordPress core files, themes, and plugins are the number one cause of website hacks. Hackers do not target businesses — they target software vulnerabilities. An unpatched plugin from three months ago is an open door. Once a site is hacked, recovery costs significantly more in time and money than prevention ever would.

02

Broken Features and Plugin Conflicts

WordPress plugins update independently — and updates do not always play well together. A plugin update can break your contact forms, your booking system, your checkout, or your entire homepage — with no warning, often while you are sleeping. Without someone monitoring and testing updates, you may not discover the problem until a client tells you.

03

Slowing Page Speed

Websites get slower over time without maintenance. Accumulated database bloat, unoptimised images, outdated caching rules, and growing plugin overhead all quietly reduce your page speed — and your Google rankings along with it. Speed is a direct Google ranking factor. A site that was fast at launch will not stay fast without regular performance optimisation.

04

Downtime and Broken Pages

Hosting issues, server errors, expired SSL certificates, and broken links all cause downtime and broken pages — often with no notification to the website owner. Every minute your website is down is a minute a potential client saw an error page instead of your business.

05

Outdated Content

A website with outdated pricing, old team members, or stale content sends a signal to every visitor that the business has stopped paying attention. Regular content updates keep your website accurate, relevant, and trustworthy — and signal to Google that your site is actively maintained.

what happens to a WordPress website without regular maintenance — security vulnerabilities broken features slow speed

The complete specification

What Is Included in Our Website Maintenance & Support Plans

Our maintenance plans are designed to cover everything your WordPress website needs to stay fast, secure, and performing — every single month, without you having to think about any of it.

WordPress Core Updates

Monthly WordPress core updates applied and tested — keeping your website running on the latest, most secure version of WordPress at all times. Every update tested on a staging environment before being applied to your live site.

Website Backups

All plugins and themes updated monthly — with compatibility testing after every update to catch conflicts before they affect your live website. No more waking up to a broken homepage because a plugin updated overnight.

Security Monitoring & Malware Scanning

Continuous security monitoring and regular malware scans — actively watching for intrusion attempts, suspicious activity, and known vulnerability exploits. If a threat is detected, we act immediately — before it becomes a crisis.

Uptime Monitoring

24/7 uptime monitoring — your website is checked every 5 minutes, around the clock. If it goes down, we receive an immediate alert and investigate the cause before you even know there was a problem.

Website Backups

Regular full website backups — files and database — stored securely off-server. If anything ever goes wrong, we can restore your complete website to a previous version quickly and without data loss.

Speed & Performance Optimisation

Monthly speed and performance checks — database optimisation, image compression review, caching configuration, and Core Web Vitals monitoring to ensure your website stays fast and continues to score well on Google’s performance metrics.

Content Updates

Monthly content changes included — text updates, image swaps, new team members, price changes, new service descriptions, blog post publishing, and any other straightforward content updates your website needs each month. No more waiting days for a developer to change a phone number.

SSL Certificate Management

SSL certificate monitoring and renewal — ensuring your website always shows the green padlock in every browser. An expired SSL certificate triggers browser security warnings that drive visitors away instantly — we make sure that never happens.

Broken Link Monitoring

Regular broken link scans — identifying and fixing broken internal and external links that damage user experience and SEO. Every broken link found is either fixed or redirected as part of your monthly plan.

Monthly
Report

A clear monthly maintenance report — showing exactly what was done that month, current uptime statistics, speed scores, security scan results, and any recommendations for the month ahead. Full transparency. Every month.

Who it is for

Who Our Website Maintenance Plans Are For

Our maintenance plans are for any business that has a WordPress website and wants it to stay fast, secure, and working — without having to manage the technical side themselves.

Real Estate Professionals

Realtors®, brokers, and estate agents who need their website — and their IDX property search — working perfectly around the clock. A broken property search or a slow website during peak buying season is a direct cost to your business. Our maintenance plans ensure it never happens.

Businesses We Have Built For

Every website we build at Digitize Growth can be covered by a maintenance plan from launch day. We already know your site inside and out — no onboarding friction, no learning curve, and no time wasted explaining your setup to a new developer.

Businesses on Existing WordPress Sites

Already have a WordPress site built by someone else? We take over maintenance for any WordPress website — not just the ones we built. We conduct a full audit of your existing site first, fix any outstanding issues, and then move into ongoing monthly care.

E-Commerce Stores

WooCommerce and Shopify store owners who need continuous development support, product updates, feature additions, and performance monitoring — especially for high-volume stores where downtime or a broken checkout is an immediate revenue loss.

Businesses Without a Technical Team

Small and medium-sized businesses that do not have an in-house developer — we become your technical team. Someone to call when something breaks. Someone to update the site when things change. Someone who already knows your website and can act immediately when you need them.

Transparent Pricing

Our Website Maintenance & Support Plans

Choose the plan that matches your website’s needs and your budget. All plans are month-to-month — no long-term contracts, no cancellation fees. Start when you are ready. Upgrade as your needs grow.

Basic Care

From

$99/month
For small business websites that need core security and uptime protection.
Professional Care

From

$199/month
For growing businesses and real estate professionals who need full maintenance plus content updates and priority support.
Everything in Basic Care, plus:
Premium Care

From

$349
For established businesses, real estate brokerages, and e-commerce stores that need continuous development support and the fastest response times.
Everything in Professional Care, plus:

All plans are billed monthly. No setup fees. No contracts. Cancel any time with 30 days notice.

Need something between these plans? Contact us for a custom maintenance quote based on your specific requirements.

Clients whose websites were built by Digitize Growth receive 20% off all maintenance plans — for life.

Not sure which plan is right for you?

HOW IT WORKS

How Our Support Process Works

We know what good support feels like — and we know what bad support feels like. We built our support process to feel like having a developer on your team — responsive, clear, and always on your side.
Step 01

You Reach Out

Something needs updating. Something looks wrong. Something needs adding. You contact us by email or WhatsApp — whichever is most convenient for you. No ticket systems. No automated bots. A real person on the other end, every time.

01

Step 02

We Acknowledge Within Your Plan SLA

Every support request is acknowledged within your plan’s response time — 48 hours for Basic, 24 hours for Professional, 4 hours for Premium. We confirm what needs to be done and give you a clear timeline before we start.

02

Step 03

We Handle It

We take care of the task completely — whether it is a content update, a plugin conflict, a broken page, a speed issue, or a new feature. No back-and-forth instructions. No tutorials to follow. You brief us, we handle it.

03

Step 04

We Confirm Completion

When the work is done, we send you a clear confirmation — what was done, what was found, and if there is anything else you should be aware of. No silent completions. Full communication, always.

04

Step 05

Monthly Report Delivered

At the end of every month, you receive a full maintenance report — a clear summary of everything completed that month, your current uptime statistics, speed scores, security status, and any recommendations for the month ahead.

05

FAQ

Frequently Asked Questions About Website Maintenance & Support

Yes — especially if your website is new. A freshly launched WordPress website starts accumulating updates from day one. WordPress core, plugins, and themes all release updates regularly — and the longer they go unmanaged, the higher the security risk and the greater the chance of a conflict causing something to break. Starting a maintenance plan at launch is the most cost-effective approach.

Yes. We take over maintenance for any WordPress website — regardless of who built it. We start with a full technical audit of your existing site, fix any outstanding issues, and then move into regular monthly care. Contact us with your website details and we will provide a quote.

Response times depend on your plan — 48 hours for Basic Care, 24 hours for Professional Care, and 4 hours for Premium Care. For genuine emergencies — a hacked website, a completely broken site, or a crashed checkout — we prioritise all active clients regardless of plan level and respond as quickly as possible.

Any work beyond your monthly plan allowance is quoted separately — at a discounted hourly rate for active maintenance clients. You are never charged automatically for additional work — we always confirm the scope and cost before proceeding.

Yes. If you do not need a monthly plan but have a specific issue to fix — a hacked site, a speed problem, a broken plugin, or accumulated updates to catch up on — we offer one-off maintenance packages starting from $149. Contact us with the details and we will provide a quote.

Professional and Premium Care clients have a dedicated point of contact — a specific person at Digitize Growth who knows your website, your business, and your preferences. Basic Care clients are supported by our general support team with the same quality of care.

Yes. All plans are month-to-month with no long-term contracts. You can cancel with 30 days notice at any time. We do not believe in locking clients into contracts — we keep clients by delivering value every month, not by making it difficult to leave.

Yes. We offer ongoing development and maintenance support for Shopify stores — product management, feature additions, custom app development, performance optimisation, and technical support. Shopify maintenance is scoped individually based on your store’s size and requirements. Contact us to discuss.

Ready to Hand Off Your Website Worries — For Good?

Your website should be the last thing you worry about every day — not the first. Let us take it completely off your plate.

Security monitoring. Plugin updates. Speed optimisation. Content changes. Uptime alerts. Monthly reports. All handled. Every month. Starting from $99.

Book a free 15-minute consultation and we will recommend the right plan for your website — with no pressure and no obligation.

Month-to-month plans. No contracts. Cancel any time with 30 days notice.